29.21 According to Belbin, the success of a group can depend on the balance of individual skills and personality types.
Which of the following statements are characteristics of the 'shaper'?
A Calm, self confident and controlled – coordinating and operating through others
B Concerned with the relationships within the group, supportive and tends to diffuse conflict
C Highly-strung, outgoing and dynamic and committed to the task
D Orderly, conscientious, anxious and ensures that timetables are met
29.22 Which of the following statements describes the correct sequence between sender and receiver within the communication cycle?
A Encoded message, medium, decoded message
B Medium, encoded message, decoded message
C Decoded message, encoded message, medium